Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeff Harris

Jeff Harris

September 21, 2024

5  out of  5
rating by Jeff Harris
"Dulce Graciano-Martinez was fantastic. My local SF representative didn't want to cover me after I was cancelled by a different company due to the age of my building and Google Maps displayed an old view from the alley. I know she had to do an extraordinary amount of research and extra work, and I am grateful to her and Kurt Kwon for having her as an account representative."
We responded:
"Jeff, thanks for your great review of my team member Dulce. She provides great service and truly cares about our customers like you. Hope to continue to help with all your other insurance needs in the future. Kurt"
Profile photo of Leanne Gibson

Leanne Gibson

September 5, 2024

5  out of  5
rating by Leanne Gibson
"Wow! We had water damage and have been going back and forth with the adjuster and contractor for 6 months. I reached out to Ted and he went to bat for us. We finally have the results we were waiting for and could not be happier!"
We responded:
"Leanne, thank you for your review and also for reaching out. As soon as we heard you had some issues we were right on top of it as your agent’s office should. I’m glad we were able to move your claim along to a satisfactory resolution. Kurt"
Profile photo of Kendra

Kendra

August 15, 2024

5  out of  5
rating by Kendra
"I had to switch from Farmers because they were charging me close to $300. State Farm charges me around $100 for car and renters. The office people are helpful and informative. I recommend switching to them."
We responded:
"Thank you for your review! I’m so happy you were to save such a significant amount for your insurance needs! We look forward to working with you. Kurt"
Profile photo of kevin hutchinson

kevin hutchinson

July 1, 2024

5  out of  5
rating by kevin hutchinson
"Ted was great to work with! I got all my insurance at a better rate than anywhere else I could find. Great communication and honest service!"
We responded:
"Welcome to our agency Kevin. I’m so happy you received such great communication, service and rates. Looking forward to working with you further for all your insurance needs. Kurt"
Profile photo of Abdullah Moawwad

Abdullah Moawwad

June 27, 2024

5  out of  5
rating by Abdullah Moawwad
"This place has always been great with my insurance needs in the last several years, Laura and her team has always provided excellent customer service. Thank you!"
We responded:
"Thank you for your kind words about Laura and our office providing excellent customer service. We hope to have you back with us in the future. Kurt"
Profile photo of Hugo Adoniram

Hugo Adoniram

June 19, 2024

5  out of  5
rating by Hugo Adoniram
"The best customer service ever ever Thx for all"
We responded:
"Thanks so much for the kind words Hugo! I’m glad we exceeded your expectations for your insurance needs. We strive for the very best and glad you received it. Kurt"
Profile photo of Thomas

Thomas

June 14, 2024

5  out of  5
rating by Thomas
"Amazing experience with this location. Although I was not eligible, Gina was more than helpful during the entire process. I will definitely refer friends and family to this location, Gina’s expertise and knowledge with insurance is a tremendous asset to this company."
We responded:
"Wow Thomas! Thank you so much for the great compliment for Gina. Please keep in touch as eligibility and rates change frequently. We hope to eventually provide your insurance needs soon. Kurt"
Profile photo of Rogelio “Roy” Garcia

Rogelio “Roy” Garcia

May 28, 2024

5  out of  5
rating by Rogelio “Roy” Garcia
"Ted and his office mates saved us nearly 50% on our auto insurance. But more importantly they were a pleasure to work with. They were kind, responsive and clear throughout the process. Highly recommend working with them!"
We responded:
"Thanks for the great review. I’m glad Ted was able to find some great discounts to save you a lot! I’m glad we were there to exceed your expectations. Kurt"
Profile photo of Jason Andrews

Jason Andrews

May 17, 2024

5  out of  5
rating by Jason Andrews
"Ted was very helpful and professional to work with on 3 separate policies."
We responded:
"Welcome to our agency. I'm glad you were able to get the multiple policies you needed to fit your needs. We pride ourselves on professionalism and sharing knowledge with our customers to help them make an informed decision. Look forward to working with you further! Kurt"
Profile photo of Mike Matkovskyi

Mike Matkovskyi

May 16, 2024

5  out of  5
rating by Mike Matkovskyi
"I needed a HOI for my condo. Gina not only provided me with a great quote, but also helped me change the coverage date when my closing day moved. Five star service!"
We responded:
"Mike welcome to our agency! I’m so happy you received great service from Gina! We look forward to working with you further! Kurt"
Profile photo of Kali Patterson

Kali Patterson

May 13, 2024

5  out of  5
rating by Kali Patterson
"Highly recommend this office! They helped me find the right auto insurance after overpaying elsewhere for years. They have answered all of my questions thoroughly and I trust them."
We responded:
"Thank you so much for your kind review. We take finding the right value and service seriously for our customers. Looking forward to working with you further! Kurt"
Profile photo of Andrea Cabrera

Andrea Cabrera

March 29, 2024

5  out of  5
rating by Andrea Cabrera
"Really nice!! Siempre responden mis dudas , son amables, hablan español. Dulce y Teo ( creo es su nombre ) siempre son muy amables"
We responded:
"Gracias Andrea! Ha sido un placer trabajar con usted y la familia. Gracias por sus palabras tan amables!"
Profile photo of Britney Heu

Britney Heu

March 29, 2024

5  out of  5
rating by Britney Heu
"Ted is great! Throughly went through our insurance with us and explained everything that needed it. Took his time and answered any questions we had."
We responded:
"Thanks Britney for taking time to give our agency a great review. Ted is our longest tenured employee with expert knowledge in all your insurance needs. We look forward to working with you well into the future. Kurt"
Profile photo of Lynda Goodsell

Lynda Goodsell

February 24, 2024

5  out of  5
rating by Lynda Goodsell
"Thanks to Laura and Dulce for helping us with great coverage and rates for our auto and home policies."
We responded:
"I’m so happy to hear my team provided great service to you for all your insurance needs. Thanks for taking the time to give feedback! Kurt "
Profile photo of Gordon Goodsell

Gordon Goodsell

February 23, 2024

5  out of  5
rating by Gordon Goodsell
"Laura and Dulce helped us switch to State Farm. They were able to improve our coverages and also reduce our premiums. Customer service was excellent."
We responded:
"Awesome! Glad we were able to help with your car, home, boat and umbrella coverages. I’m looking forward to meeting you soon. Thanks so much for taking the time to review us. Kurt"
Profile photo of Jayden Scott

Jayden Scott

January 12, 2024

5  out of  5
rating by Jayden Scott
"Absolutely amazing company, amazing to deal with and very helpful with explaining everything involved with insurance! Between ways to save with drive safe and good driving it’s no doubt one of the best in the games! They know what they’re doing and it shows! Amazing customer service!"
We responded:
"Hi Jayden, thanks so much for your review. We really appreciate you taking the time. We pride ourselves on educating and allowing you to make the best choices for your insurance needs. Kurt"
Profile photo of GILBERTO SARMIENTO SÁNCHEZ

GILBERTO SARMIENTO SÁNCHEZ

July 14, 2023

4  out of  5
rating by GILBERTO SARMIENTO SÁNCHEZ
"Me atendieron con profesionalismo y respeto. Resolvieron cada una de mis dudas y estoy satisfecho con la información que me han proporcionado"
We responded:
"Gracias Gilberto!"
Profile photo of Magdalena Sahra Grant

Magdalena Sahra Grant

June 21, 2023

5  out of  5
rating by Magdalena Sahra Grant
"Very professional, caring, and kind. I came to this office from out of state and they helped me transfer my information over. Ted showed me patience and professionalism when I sold my previous car, and purchased a new one, all in the same month. The office is very transparent on prices and quotes for the area. If you get offered to sit down for an hour with any insurance agent, especially Ted, I highly recommend taking them up on the offer! Very informative and guiding for life/car insurance coverage. Definitely recommending this office to anyone I know in search of insurance. :)"
We responded:
"Sarah, thanks so much for the very detailed and nice review of our office and specifically Ted. I’m glad you had a great experience! Welcome to the area and we look forward to a great relationship! Kurt "
Profile photo of Kari Baker

Kari Baker

May 30, 2023

5  out of  5
rating by Kari Baker
"Needed a new insurance carrier and I am lucky to have found them. Great place for all of my insurance needs. Honest people, very responsive! Easy payment options!"
We responded:
"Hi Kari, thank you for your review! We really appreciate it and glad to hear everything went well for all your insurance needs. Our goal is always to provide the best possible service in the most timely manner. Kurt"
Profile photo of Denisse Arciga

Denisse Arciga

May 18, 2023

5  out of  5
rating by Denisse Arciga
"I really recomment them, they been helping me so much and the price of my insurance is very good price."
We responded:
"Thanks for your kind words, Denisse! We are so glad we could get you a great deal and provide great service. "
Profile photo of Silvia Estrada

Silvia Estrada

May 18, 2023

5  out of  5
rating by Silvia Estrada
"Todos los empleados son muy amables,me an ayudado por alrededor de de 10 años, con seguro de auto y tambien de negocio. No cambiaría de aseguranza. Dulce Graciano me a ayudado cuando necesito algún documento. yo le doy 5 estrellas porque es una exelente trabajadora y siempre me atiende con respeto, amabilidad y prontitud. Les recomiendo la aseguranza de state Farm♥️"
We responded:
"Muchas gracias Silvia! Estamos muy agradecidos por tantos anos trabajando consigo para proteger lo mas importante, y a su servicio por muchos anos mas!"
Profile photo of Mackie Price

Mackie Price

September 15, 2022

5  out of  5
rating by Mackie Price
"I had a great check-in with Ted at their office this week. Everyone is very personable and Ted was super engaging"
We responded:
"Thanks so much for your review. I’m glad you found our office to be personable. We strive to really get to know our customers to best meet their needs. Kurt"
Profile photo of Swanson Agency

Swanson Agency

August 12, 2022

5  out of  5
rating by Swanson Agency
"I worked with Ted Colby to help serve a multi-sate customer and in both my and the clients view, Ted was a great partner - Friendly, courteous and prompt follow up...in short, he was outstanding. Highly recommended!"
We responded:
"Thanks Swanson Agency! We are always happy to work with other great insurance and financial services offices that take care of our mutual customers. Kurt"
Profile photo of La Trice Davis

La Trice Davis

July 21, 2022

5  out of  5
rating by La Trice Davis
"Always so helpful. I've been with them forever"
We responded:
"Thank you Latrice! You have been with us forever it seems for all your insurance needs including car, home and life insurance. We've enjoyed working with you and your family for all your insurance needs over the years! Kurt"
Profile photo of Colin Bryant

Colin Bryant

June 24, 2022

5  out of  5
rating by Colin Bryant
"I have been a client for years and they have always provided the best service."
We responded:
"Thanks Colin! It has been a long time helping with your insurance needs over the years. I really appreciate you taking the time to give us a review. Looking forward to helping with all your insurance needs for the future! Kurt"