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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Edwin Aceves

March 17, 2025

5  out of  5
rating by Edwin Aceves
"Kurt’s team has always been very helpful they go above and beyond. Dulce & Laura has always help me. I been with them for 5+ years I highly recommend this place!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Kurt"
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Haylee Halfaday

March 17, 2025

5  out of  5
rating by Haylee Halfaday
"Laura, Dulce, and Ted are excellent! Moving to State Farm was seamless, and they are available to help answer any question you may have. Definitely recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Thanks for acknowledging our very experienced team. If there is anything else we can do to help, please let us know!"
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Vito Dunmire

March 10, 2025

5  out of  5
rating by Vito Dunmire
"Ted sat down with us for a couple hours and reviewed everything in our policies so we were all on the same page. Great process to do!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Welcome to our Agency! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Kurt"
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La Trice Davis

March 8, 2025

5  out of  5
rating by La Trice Davis
"Always so helpful. I've been with them forever. We had State farm in Missouri and kept it when we moved to Seattle in 89. We've never had any problems with them. They've been with us through everything. My grown kids even stick with State farm. Ted and Laura are simply the best!!!"
We responded:
"Thank you Latrice! You have been with us forever it seems for all your insurance needs including car, home and life insurance. We've enjoyed working with you and your family for all your insurance needs over the years! Kurt"
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Steven H K Chang

March 7, 2025

5  out of  5
rating by Steven H K Chang
"Laura Sutherland is a great staff in this office, very prompt to service the needs of the clients. Very detailed and responsive."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Kurt"
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Rex Ollmann

March 5, 2025

5  out of  5
rating by Rex Ollmann
"Kurt's staff is well trained and is very professional and pleasant to work with. Over the past few years we have combined both our Home and Auto insurance with State Farm. In every encounter they win my business, even more so because of the pleasantness of one team member in particular Luara Sutherland. Keep on doing what you do!"
We responded:
"We’re thankful for your feedback! Laura is definitely a gem for our office. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Kurt"
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Edward Lee

December 19, 2024

5  out of  5
rating by Edward Lee
"Dulce was awesome to work with. She is super professional and was very repsonsive/helpful to all my questions. Insurance can be one of those things that feel like a drag to get new plans but she made sure it didn't feel that way."
We responded:
"Edward, thanks so much for your great review of our office and team. We are here to educate as much as possible so our customers can make the best decision for their situation. I'm glad to hear you had a great interaction with Dulce. She is great and provides amazing service to all of our customers. Kurt"
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Nick Edwards

December 19, 2024

5  out of  5
rating by Nick Edwards
"This office has everything you want and need from a local agency. Thank you to Ted, Gwendy, and the other wonderful humans on the team for being there when it counts and doing quality work. Proactive outreach for renewals and on top of it when it matters most (helped navigate my first @ fault claim and repair process). Very much recommend contacting them if you are looking for a new insurance home."
We responded:
"We appreciate your kind words, Nick. Glad to hear the team could help make the best of the claims process. It's one of our unique advantages that you get all the resources of a national leader for insurance, and personalized service of your local office to help with any questions along the way. "
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Jeff Harris

September 21, 2024

5  out of  5
rating by Jeff Harris
"Dulce Graciano-Martinez was fantastic. My local SF representative didn't want to cover me after I was cancelled by a different company due to the age of my building and Google Maps displayed an old view from the alley. I know she had to do an extraordinary amount of research and extra work, and I am grateful to her and Kurt Kwon for having her as an account representative."
We responded:
"Jeff, thanks for your great review of my team member Dulce. She provides great service and truly cares about our customers like you. Hope to continue to help with all your other insurance needs in the future. Kurt"
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Leanne Gibson

September 5, 2024

5  out of  5
rating by Leanne Gibson
"Wow! We had water damage and have been going back and forth with the adjuster and contractor for 6 months. I reached out to Ted and he went to bat for us. We finally have the results we were waiting for and could not be happier!"
We responded:
"Leanne, thank you for your review and also for reaching out. As soon as we heard you had some issues we were right on top of it as your agent’s office should. I’m glad we were able to move your claim along to a satisfactory resolution. Kurt"
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Kendra

August 15, 2024

5  out of  5
rating by Kendra
"I had to switch from Farmers because they were charging me close to $300. State Farm charges me around $100 for car and renters. The office people are helpful and informative. I recommend switching to them."
We responded:
"Thank you for your review! I’m so happy you were to save such a significant amount for your insurance needs! We look forward to working with you. Kurt"
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kevin hutchinson

July 1, 2024

5  out of  5
rating by kevin hutchinson
"Ted was great to work with! I got all my insurance at a better rate than anywhere else I could find. Great communication and honest service!"
We responded:
"Welcome to our agency Kevin. I’m so happy you received such great communication, service and rates. Looking forward to working with you further for all your insurance needs. Kurt"
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Abdullah Moawwad

June 27, 2024

5  out of  5
rating by Abdullah Moawwad
"This place has always been great with my insurance needs in the last several years, Laura and her team has always provided excellent customer service. Thank you!"
We responded:
"Thank you for your kind words about Laura and our office providing excellent customer service. We hope to have you back with us in the future. Kurt"
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Hugo Adoniram

June 19, 2024

5  out of  5
rating by Hugo Adoniram
"The best customer service ever ever Thx for all"
We responded:
"Thanks so much for the kind words Hugo! I’m glad we exceeded your expectations for your insurance needs. We strive for the very best and glad you received it. Kurt"
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Thomas

June 14, 2024

5  out of  5
rating by Thomas
"Amazing experience with this location. Although I was not eligible, Gina was more than helpful during the entire process. I will definitely refer friends and family to this location, Gina’s expertise and knowledge with insurance is a tremendous asset to this company."
We responded:
"Wow Thomas! Thank you so much for the great compliment for Gina. Please keep in touch as eligibility and rates change frequently. We hope to eventually provide your insurance needs soon. Kurt"
Profile photo of Rogelio “Roy” Garcia

Rogelio “Roy” Garcia

May 28, 2024

5  out of  5
rating by Rogelio “Roy” Garcia
"Ted and his office mates saved us nearly 50% on our auto insurance. But more importantly they were a pleasure to work with. They were kind, responsive and clear throughout the process. Highly recommend working with them!"
We responded:
"Thanks for the great review. I’m glad Ted was able to find some great discounts to save you a lot! I’m glad we were there to exceed your expectations. Kurt"
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Jason Andrews

May 17, 2024

5  out of  5
rating by Jason Andrews
"Ted was very helpful and professional to work with on 3 separate policies."
We responded:
"Welcome to our agency. I'm glad you were able to get the multiple policies you needed to fit your needs. We pride ourselves on professionalism and sharing knowledge with our customers to help them make an informed decision. Look forward to working with you further! Kurt"
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Mike Matkovskyi

May 16, 2024

5  out of  5
rating by Mike Matkovskyi
"I needed a HOI for my condo. Gina not only provided me with a great quote, but also helped me change the coverage date when my closing day moved. Five star service!"
We responded:
"Mike welcome to our agency! I’m so happy you received great service from Gina! We look forward to working with you further! Kurt"
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Kali Patterson

May 13, 2024

5  out of  5
rating by Kali Patterson
"Highly recommend this office! They helped me find the right auto insurance after overpaying elsewhere for years. They have answered all of my questions thoroughly and I trust them."
We responded:
"Thank you so much for your kind review. We take finding the right value and service seriously for our customers. Looking forward to working with you further! Kurt"
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Andrea Cabrera

March 29, 2024

5  out of  5
rating by Andrea Cabrera
"Really nice!! Siempre responden mis dudas , son amables, hablan español. Dulce y Teo ( creo es su nombre ) siempre son muy amables"
We responded:
"Gracias Andrea! Ha sido un placer trabajar con usted y la familia. Gracias por sus palabras tan amables!"
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Britney Heu

March 29, 2024

5  out of  5
rating by Britney Heu
"Ted is great! Throughly went through our insurance with us and explained everything that needed it. Took his time and answered any questions we had."
We responded:
"Thanks Britney for taking time to give our agency a great review. Ted is our longest tenured employee with expert knowledge in all your insurance needs. We look forward to working with you well into the future. Kurt"
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Lynda Goodsell

February 24, 2024

5  out of  5
rating by Lynda Goodsell
"Thanks to Laura and Dulce for helping us with great coverage and rates for our auto and home policies."
We responded:
"I’m so happy to hear my team provided great service to you for all your insurance needs. Thanks for taking the time to give feedback! Kurt "
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Gordon Goodsell

February 23, 2024

5  out of  5
rating by Gordon Goodsell
"Laura and Dulce helped us switch to State Farm. They were able to improve our coverages and also reduce our premiums. Customer service was excellent."
We responded:
"Awesome! Glad we were able to help with your car, home, boat and umbrella coverages. I’m looking forward to meeting you soon. Thanks so much for taking the time to review us. Kurt"
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Jayden Scott

January 12, 2024

5  out of  5
rating by Jayden Scott
"Absolutely amazing company, amazing to deal with and very helpful with explaining everything involved with insurance! Between ways to save with drive safe and good driving it’s no doubt one of the best in the games! They know what they’re doing and it shows! Amazing customer service!"
We responded:
"Hi Jayden, thanks so much for your review. We really appreciate you taking the time. We pride ourselves on educating and allowing you to make the best choices for your insurance needs. Kurt"
Profile photo of GILBERTO SARMIENTO SÁNCHEZ

GILBERTO SARMIENTO SÁNCHEZ

July 14, 2023

4  out of  5
rating by GILBERTO SARMIENTO SÁNCHEZ
"Me atendieron con profesionalismo y respeto. Resolvieron cada una de mis dudas y estoy satisfecho con la información que me han proporcionado"
We responded:
"Gracias Gilberto!"