State Farm® Insurance Agent Kurt Kwon

"Honest, always looking out for you and your family. Everyone in office is incredible to work with."

"State Farm is very good Insurance, always when i need help or i have questions Ted is always there for me, It makes me feel confident and happy and appreciate it. Thank you a lot."

"Ted was absolutely awesome and saved me a significant amount of money compared with my previous insurance. His customer service is truly top-notch, and he is a genuine “customer-first” professional.

Ted took the time to carefully review my existing coverage, explain exactly what was already covered for and went a head and explain in simple terms. He could have easily upsold me but he chose to do what was best for me as customers. That kind of honesty, professionalism, and “customer-first” service is rare these days.

I highly recommend Ted and Kurt Kwon’s State Farm team. I will definitely continue to trust them with my insurance needs.
Thank you again, Ted, for your excellent service!"

"Ted is a customer first service gem! We had a unique request that we thought we would purchasing a new policy. Ted reviewed our current policies, showed us exactly where we were already covered, and took the time to write a letter showing the coverage-rather than upselling us. That’s excellent “customer first service” that you just don’t see very often. We will continue to bring our insurance needs to Kurt Kwon State Farm.

Thank you again!

Chris and Inta Jette"

"I have had this insurance for 31 years. At the same agency.
Laura and Ted are both amazing. They solve problems right away. I am thankful for them. Michelle Belmont"

"Kurt Kwon and his staff always provide great support whether it's providing answers to my questions or helping me with the specifics of insurance coverage. Ted is very responsive and recently helped me by researching my coverage, providing me options and helping me update my coverage. I highly recommend Kurt and his entire staff."

"Thank you so much Laura for ur help, you made me switching companies easy and the payments cheaper and the entire process was enjoyable.. thank you"

"Love this State Farm team! Such great customer service and I love knowing that I can call and get taken care of!"

"State Farm has been an excellent choice over the years. I have been very pleased with the service I received from Ted Colby."

"Untrained staff who did not bother to update my request when I asked to change the deductible.
Their excuse when I called to open a claim for a plumbing emergency we had was that the lady took notes and my request did not appear in her handwritten notes! It seems like the lady who took my request didn't update that information in the system; she forgot to do it, then I had an emergency, they didn't at least check or get a voice recording. This was their response when I called: there was no evidence you changed your deductible and your claim can't be supported at this time. In other words, please keep paying your automated bills as usual and wait for us to raise them whenever we want--- now you know you CANNOT count on State Farm when you have an emergency. Brief words? you pay out of obligation but there is no coverage at all.
Worst service ever. I'm never giving them my money again. Giving a 1 star because there was no way on this site to give 0 stars. Save your stress and do not bother signing up with them."

"Great customer service!"

"The service at Kurt Kwon State Farm Agency is exceptional. The entire team is professional, knowledgeable, and always proactive in helping with any questions or policy needs. They consistently go above and beyond to provide outstanding customer service. I highly recommend this agency for anyone looking for a dependable insurance team."

"Called to get a quote and Gina was extremely helpful she was very informative. Truly appreciate all her help and knowledge"

"I love working with this office. They are always so friendly and responsive. Gina always answers promptly and you can count on them to answer any questions regarding insurance."

"Ted and his team are amazing helping you to find the perfect insurance for you and your family. They are always willing to help you on anything you need. And also when you have a problem they are always there for you!!"

"Ted with the Kwon team is amazing. I get insurance coverage here and he always walks me through what everything means and makes sure we're covered. Never too busy to take a call or a question. Thanks for everything!"

"Prompt and efficient response. Go extra step to satisfy customer needs. This extra step lead to excellence. Laura is excellent in prompt customer service."

"Very helpful and responsive thanks for the great service! Laura was amazing and kind, appreciate the help. Highly recommend"

"Laura was extremely understanding and very helpful."

"The staff and office are amazing; they make such a great team. I have had State Farm for sixteen years. I recommend this place 👌"

"Laura is alway great to work with and so helpful. Excellent service."

"Laura has always been very helpful"

"I have called them up at the last minute for info or a change in my policy and they have ALWAYS been prompt in getting me taking care of. I couldn't recommend them any higher!"

"Laura is amazing!
Thank you for your endless support.
From, The Rowland Family"

"For years and years I have had the plesure to work with Ted Colby at Kurt Kwon State Farm Insurance. Ted is prompt to respond to my inquiries about policy or coverage for home and auto. He helps make the process easy and care free. He has been a friend, really, as life's transitions have introduced new needs and priorities. I could not recommend him more.

Brenda W."